We respect your privacy rights and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Dharmzone Private Limited and its affiliates collect, use, share, or otherwise process your personal information through the Dharmzone platform, website, mobile application, and m-site.

• The policy is an electronic agreement under the Information Technology Act, 2000 and related rules, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
• By visiting the Platform, providing your information, or availing our products and services, you expressly agree to be bound by this Privacy Policy and the applicable Terms of Service.
• If you do not agree, please do not access or use the Platform or services.

Dharmzone collects information from individuals and third parties to provide, improve, and administer its products and services, both online and offline.

• We collect personal information when you create an account, request customer service, complete a transaction, submit reviews, or otherwise provide information to us.
• This may include your name, address, email, phone number, date of birth, profile details, payment information, KYC documents, location details, device information, IP address, browsing behavior, and communications content.
• We may also collect information from vendors, sellers, employees, business contacts, public sources, and third-party partners, as permitted by law.

The information collected is used to provide services, fulfill requests, personalize the experience, improve platform functionality, detect fraud, and comply with legal obligations.

• We may share your information with vendors, service providers, business partners, affiliates, payment processors, and other authorized stakeholders strictly for service delivery, customer support, analytics, order fulfilment, and lawful business operations.
• We do not sell your personal information for commercial use without your consent, except as described in this policy or as required by law.
• Your information may also be disclosed to government authorities or law enforcement if required by law, court order, or to protect the rights, safety, and security of users and the platform.

We take reasonable technical, administrative, and physical safeguards to protect your information and retain it only as long as necessary for the purposes for which it was collected.

• We use commercially reasonable security measures, including encryption and access controls, to protect personal information from unauthorized access, misuse, or disclosure.
• However, no internet-based platform can guarantee complete security, and you acknowledge that data transmission over the internet carries inherent risks.
• When personal information is no longer required for business or legal purposes, we will delete, de-identify, or destroy it in accordance with our retention policy and applicable law.

If you have any query, concern, or complaint regarding the collection, use, or processing of your personal information, you may contact our grievance officer.

• Name: Mr. Amit
• Address: Dharmzone Limited, A-39, 40, Sector-16, Noida (UP)-201301
• Contact No: 9899999999
• Email: grievanceofficer@Dharmzone.com
• You may also write to privacy@Dharmzone.com for privacy-related concerns.

This policy applies to all services, platforms, applications, and channels provided by Dharmzone and its affiliates that link to this notice, as well as to our vendors, service providers, partners, employees, and other third parties acting on our behalf.

• It covers personal information collected from users, customers, vendors, sellers, business contacts, employees, and other identified individuals.
• This Privacy Policy forms part of our Terms of Service and applies to information disclosed on any of our platforms.

Dharmzone collects and uses personal information in accordance with data protection standards and legal requirements to support its business functions responsibly and transparently.

• The policy ensures that personal information is collected, handled, stored, and processed fairly and securely.
• It protects the rights of customers, suppliers, business contacts, employees, and other third parties with whom Dharmzone has a relationship.

Dharmzone does not collect sensitive personal data beyond what is necessary to provide services or comply with applicable law.

• We do not collect contact details from your mobile address book beyond the name and mobile number where required for service delivery and user experience.
• We do not retain historical location data in any form beyond what is necessary for service functionality, if applicable.
• Where third-party platforms or social integrations are used, their privacy practices remain governed by their own policies.

Personal information may be processed where it is necessary for contractual performance, legal compliance, public interest, medical emergencies, or other legitimate purposes as permitted by law.

• We may process personal data for recruitment, service delivery, attendance verification, fraud prevention, debt recovery, and security purposes.
• Sensitive personal data may be processed on the basis of explicit consent where required and in line with applicable law.
• Children below the age of 13 are not knowingly solicited for personal information, and use of the platform by minors is allowed only with parental or guardian supervision where applicable.

You may review and update your information through the Platform where available, and you may choose to withdraw consent for certain data uses where applicable.

• You may request access, correction, or deletion of inaccurate or incomplete personal information.
• By using the Platform, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this policy.
• You may manage your communication preferences and opt out of promotional communications where such options are provided.

You may receive service-related or account-related communications, and you may be redirected to partner or third-party websites when using certain services.

• We may share content or interactions with your tagged friends in accordance with the platform features that you choose to use.
• Dharmzone is not responsible for the privacy practices of partner platforms and third-party websites; you should review those policies before sharing information.

Dharmzone operates with privacy by design principles and maintains reasonable safeguards that support transparency, accountability, and data protection compliance.

• We implement policies and technical measures intended to prevent harm, protect privacy at each stage of processing, and support secure data handling.
• We maintain records of key data lifecycle activities and review our procedures periodically to address data protection risks.
• Any material breach that is likely to harm a data principal may be escalated and reported in line with applicable obligations.

We maintain an internal process for handling privacy complaints, incidents, and escalations in a timely and documented manner.

• Complaints may be raised with the grievance officer or relevant internal authority and will be reviewed according to our grievance procedure.
• We also maintain incident management procedures for privacy and security-related matters and respond to reported issues as appropriate.